MBS offer a variety of outbound telephony services which are available as a package or stand alone. Whether you require sales appointments booked or your clients called to gain feedback on your services we can provide a tailored package to suit your needs.

Consider how our services below could enhance and compliment your business.

Appointment Setting
MBS will be happy to provide the target data, prepare and mail your posting and complete calls with the aim of booking guaranteed quality appointments. Our tried and tested 'soft sell' approach works well with any professional service business looking to gain a long term commitment from their prospective clients.

Sales Follow Up
You have seen the prospective client, but have not yet managed to sign them up, let MBS follow up and either assist the sign up process or find out why you have lost out this time. This service can gain valuable feedback to assist your future product development.

Lead Generation
Maybe your own sales team have all the skills to make the appointments but only have the time to talk with 'warm' prospects. MBS can supply data, prepare and mail your marketing literature / letter and will then find those interested prospects. We can then pass the information over to you to follow up and progress the appointment as appropriate.

Market Research
A valuable service for gaining up to date information which can in turn inform and influence all aspects of your business planning.

Customer Satisfaction Feedback
You know that talk can be good whether it be positive or not so positive. If you want a company to give you the facts as your clients see them then look no further.

Find out why your competitors may be getting the edge or worse still your business!

Customer Service Calls
Do you find it difficult to keep in regular contact with your clients? When did you last phone and talk with them? Having a timetabled schedule of calls to your existing clients can often prevent problems before they occur and offer further opportunities to promote your services. With the professional telephone skills of MBS at your disposal this service must be a win-win situation for everyone.